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Terms of
Service
HostStation.Net provides
a paid service, of web hosting to individuals. In order
to guarantee the security of our network, the following
conditions apply when using our services:
- HostStation.Net reserves the right
to refuse service to anyone.
- Our services may only be used for
the hosting of legal content.
- Copyrighted materials, unless owned
by the subscriber may not be stored or transmitted
over our network.
- The subscriber authorizes HostStation.Net
to charge whatever outstanding dues to the credit
card of the subscriber.
- The subscriber understands that
the Internet is an environment controlled by humans
and that network interruption is highly possible and
in no way shall HostStation.Net be liable for any
damages caused by downtime.
- The subscriber agrees to all policies
discussed in this section including but not limited
to our SPAM policy, abuse policy and the rest of the
policies listed on this page.
- The subscriber understands that
all prices listed on our website are in US Dollars and
that all prices are subject to change.
- The subscriber agrees that this
policy is subject to change without prior notice,
it is the responsibility of the subscriber to stay
up to date on our policies.
- Refusal to pay any outstanding
dues will result in immediate termination of service
without reactivation.
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SPAM
policy
HostStation.Net takes SPAM very seriously. SPAM is strictly
forbidden on all the servers hosted on our network.
Any user account found to be sending SPAM will be subject
to immediate termination without liability and refunds.
The subscriber will be responsible for all cost
incurred due to the SPAM to Host Station and the Data
Center. All subscribers must also ensure that their SMTP servers
do not have an open relay. HostStation.Net is not liable
for SPAM sent out by its clients although HostStation.Net
will do what's most possible to prevent SPAM from its
users.
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Abuse
policy
HostStation forbids any form of network abuse including
but not limited to "denial of service" attacks.
Any form of bandwidth abuse, IP abuse or network abuse
will not be tolerated. Any user generating any form
of abuse will be subject to a 24 hour notice period,
this period must be used to clear up any abuse problems
from his/her server. If within this period
the abuse problems are not resolved, the user will
be subject to immediate termination of service without
liability or refunds. If a user is found to be deliberately
using the HostStation network to perform network attacks,
a fine of $500 per incident will be imposed on the user.
After 3 such incidents, the user will be permanently removed from our network.
Examples of content that is
not acceptable on HostStation.net Servers: Pornographic
material, "Pirated software" or "Warez", "Hacker
programs and/or archives", "IRC Bots", "Gambling
Related"," Copyrighted Mp3's".
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Adult
content
HostStation.Net does not allow adult content on our servers. We do not tolerate child pornography! Any
server found with such content will be taken offline
immediately without liability or any refunds.
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Refund
policy
HostStation.Net in order to make dealings fair to both
parties (us and the subscriber) has a very fair refund
policy. We have a full 30 day unconditional money back
guarantee on all hosting accounts.
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Privacy
policy
HostStation.Net maintains a strict privacy policy, all
our clients are given full privacy rights. The following
are our privacy clauses:
The data we collect is never given or sold to any parties.
Incase of a dispute on outstanding balances, HostStation.Net
reserves the right to use a collection agency to collect
the outstanding dues from the subscriber. In this case,
the information of the subscriber will be made available
to the collection agency in order to collect outstanding
dues.
Our system collects credit card numbers (for billing),
and IP addresses. This information remains within the
system of HostStation.Net unless the subscriber commits
credit card fraud.
All contacts between the subscriber and HostStation.Net
are confidential unless the security of HostStation.Net
is at risk.
If you believe that HostStation.Net has violated your
privacy rights then please contact us at legal@hoststation.net.
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SLA
(subscriber level agreement)
HostStation.Net maintains a subscriber level agreement
to ensure fairness incase of extended downtime to our
service, the following constitutes our subscriber level
agreement: HostStation.Net guarantees uptime at 99.5%
during a month.
It is henceforth understood that HostStation.Net will
not be liable for any downtime credit unless our combined
downtime period exceeds 3 hours and 44 minutes in a
month. In the case of downtime periods exceeding 3 hours
and 44 minutes, a compensation of 5% percent of
monthly charge per hour that your connectivity is down
(due to a fault of our network), will be credited to your
next month's bill, up to a maximum of 50% of monthly
charge. The downtime will be calculated from the moment
when a support ticket is created to inform Host Station
about the network down.
All downtime credit claims, must be made prior to each
billing period to our billing department at billing@hoststation.net.
Keep in mind that HostStation.Net will not apply any
credits by default. All credits must be claimed by the
subscriber. |
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Copyright
© HostStation.net 2002-2004. All Rights Reserved.